Bought a Car at a Dealership and the Transmission Went Out – What Are Your Rights?

Buying a car is a significant investment, and no one wants to end up with a lemon. Unfortunately, even when you buy a car from a reputable dealership, there is always the possibility that something could go wrong.

What to Do if Your Transmission Goes Out

1. Stay calm and don’t panic. It’s easy to get upset when something goes wrong with your car, but panicking will only make the situation worse. Take a deep breath and focus on what you need to do to get your car fixed.
2. Contact the dealership. The first thing you should do is contact the dealership where you bought the car. They may be able to help you get your car fixed under warranty or offer you a replacement vehicle.
3. Get a second opinion. If the dealership is not able to help you, or if you are not satisfied with their response, you should get a second opinion from a qualified mechanic.
4. File a complaint with the Better Business Bureau. If you are still not satisfied with the dealership’s response, you can file a complaint with the Better Business Bureau (BBB).
5. Contact an attorney. If all else fails, you may need to contact an attorney to help you get your car fixed or get a refund.

What Are Your Rights?

Under the Magnuson-Moss Warranty Act, you have certain rights when you buy a car from a dealership. These rights include:

• The right to a written warranty that covers the vehicle for a specific period of time.
• The right to have the vehicle repaired or replaced if it does not meet the terms of the warranty.
• The right to a refund if the vehicle cannot be repaired or replaced.

What to Keep in Mind

It is important to keep in mind that the Magnuson-Moss Warranty Act does not cover all car problems. For example, it does not cover problems that are caused by normal wear and tear, or problems that are caused by modifications that you have made to the vehicle.

It is also important to keep in mind that the Magnuson-Moss Warranty Act does not provide for punitive damages. This means that you cannot sue the dealership for more than the actual damages that you have suffered.

Conclusion

If you have bought a car at a dealership and the transmission has gone out, it is important to know your rights.

You may be entitled to have the vehicle repaired or replaced under warranty, or you may be entitled to a refund. If you are not satisfied with the dealership’s response, you can file a complaint with the Better Business Bureau or contact an attorney.