Are Transmission Problems Covered Under CarMax Car Care?
CarMax Car Care is a vehicle service contract that provides coverage for a variety of repairs and maintenance services. However, transmission problems are not covered under the CarMax Car Care contract.
What is covered under CarMax Car Care?
CarMax Car Care covers the following repairs and maintenance services:
- Engine repairs
- Transmission repairs (except for major overhauls)
- Driveline repairs
- Suspension repairs
- Brake repairs
- Electrical repairs
- Air conditioning repairs
- Heating repairs
- Cooling system repairs
- Fuel system repairs
- Exhaust system repairs
- Tire repairs
- Battery replacement
- Wiper blade replacement
What is not covered under CarMax Car Care?
CarMax Car Care does not cover the following repairs and maintenance services:
- Major transmission overhauls
- Body repairs
- Interior repairs
- Glass repairs
- Tires
- Batteries
- Wiper blades
- Maintenance services (such as oil changes and tire rotations)
How do I file a claim under CarMax Car Care?
To file a claim under CarMax Car Care, you must first contact CarMax customer service at 1-800-519-1511. You will need to provide your CarMax Car Care contract number and the details of the repair or maintenance service you need. CarMax will then process your claim and let you know if it is covered under your contract.
What if my claim is denied?
If your claim is denied, you can appeal the decision by contacting CarMax customer service. You will need to provide additional documentation to support your claim.
Conclusion
CarMax Car Care is a valuable service contract that can help you save money on repairs and maintenance. However, it is important to understand what is and is not covered under the contract before you purchase it.
