Bath and Body Works Customer Care: A Comprehensive Guide

Introduction

Bath and Body Works is a leading retailer of body care products, including soaps, lotions, body washes, and fragrances. The company is known for its wide variety of products and its affordable prices. Bath and Body Works also has a strong commitment to customer service, and it offers a number of ways for customers to contact the company with questions or concerns.

Contacting Bath and Body Works

There are several ways to contact Bath and Body Works customer care:

• By phone: 1-800-395-1001
• By email: customercare@bathandbodyworks.com
• By mail: Bath and Body Works Customer Care, P.O. Box 59910, Columbus, OH 43259
• Through the Bath and Body Works website: https://www.bathandbodyworks.com/contact-us

Customer Service Hours

Bath and Body Works customer care is available Monday through Friday from 9:00 AM to 9:00 PM EST, and Saturday and Sunday from 10:00 AM to 6:00 PM EST.

Types of Customer Service Requests

Bath and Body Works customer care can help you with a variety of requests, including:

• Placing an order
• Tracking an order
• Returning or exchanging an item
• Getting a refund
• Finding a store
• Signing up for a rewards program
• Getting product recommendations
• Filing a complaint

Bath and Body Works Return Policy

Bath and Body Works has a generous return policy. You can return any item within 90 days of purchase, with or without a receipt. You can get a full refund or exchange the item for something else.

Bath and Body Works Rewards Program

Bath and Body Works offers a rewards program called the My Bath & Body Works Rewards program. Members of the program earn points for every dollar they spend. Points can be redeemed for discounts on future purchases.

Conclusion

Bath and Body Works is committed to providing excellent customer service. The company offers a number of ways for customers to contact customer care, and it has a generous return policy and a rewards program. If you have any questions or concerns, don’t hesitate to contact Bath and Body Works customer care.