Bath & Body Works Customer Care

Contact Information

Bath & Body Works offers several ways to contact their customer care team:

• Phone: 1-800-395-1001
• Email: customercare@bathandbodyworks.com
• Live Chat: Available on the Bath & Body Works website
• Social Media: You can also reach out to Bath & Body Works on social media platforms such as Facebook, Twitter, and Instagram.

Hours of Operation

Bath & Body Works customer care is available during the following hours:

• Monday-Friday: 8:00 AM to 10:00 PM EST
• Saturday: 9:00 AM to 6:00 PM EST
• Sunday: 12:00 PM to 6:00 PM EST

Common Customer Concerns

Bath & Body Works customer care can assist with a variety of concerns, including:

• Order inquiries
• Product questions
• Shipping issues
• Returns and exchanges
• Store locations and hours
• Feedback and suggestions

Tips for Contacting Customer Care

Here are some tips for contacting Bath & Body Works customer care and getting the best possible experience:

• Be prepared with your account information. This will help the customer care representative locate your account and quickly address your issue.
• Be specific about your concern. The more details you can provide, the better the customer care representative will be able to assist you.
• Be patient and polite. Customer care representatives are there to help you, so be respectful and understanding.

Additional Resources

In addition to contacting customer care, you can also find helpful information on the Bath & Body Works website, including:

• FAQs: A comprehensive list of frequently asked questions and answers
• Store Locator: Find a Bath & Body Works store near you
• Shipping Information: Details on shipping options and delivery times
• Return Policy: Information on returning or exchanging products

By following these tips and using the resources available, you can easily contact Bath & Body Works customer care and get the assistance you need.