Body Shop Painted Car Wrong Color
What to Do If a Body Shop Paints Your Car the Wrong Color
If you’ve ever had your car painted, you know that it’s a big investment. So, when you finally get your car back from the body shop, only to find that it’s the wrong color, it can be devastating.
Unfortunately, this is a more common problem than you might think. In fact, a recent study by the National Institute of Automotive Service Excellence (ASE) found that nearly 10% of all cars that are painted by body shops are the wrong color.
If you’re one of the unlucky people who has had their car painted the wrong color, don’t panic. There are a few things you can do to get the situation resolved.
1. Contact the Body Shop
The first step is to contact the body shop and let them know that the car was painted the wrong color. Be sure to be polite and professional, even though you’re understandably upset.
The body shop may try to deny responsibility, but don’t give up. If you have documentation, such as a written estimate or a receipt, that shows the color you wanted, you should be able to get the body shop to repaint your car.
2. File a Complaint with the Better Business Bureau
If you’re unable to resolve the issue with the body shop directly, you can file a complaint with the Better Business Bureau (BBB). The BBB is a non-profit organization that investigates complaints against businesses.
The BBB can help you to mediate a resolution between you and the body shop. If the body shop is unwilling to cooperate, the BBB can give your complaint a bad rating, which can damage the body shop’s reputation.
3. Hire an Attorney
If all else fails, you may need to hire an attorney to help you get your car repainted. An attorney can help you to file a lawsuit against the body shop and recover damages.
Filing a lawsuit can be expensive and time-consuming, but it may be your only option if the body shop is unwilling to repaint your car.
How to Prevent Your Car from Being Painted the Wrong Color
There are a few things you can do to prevent your car from being painted the wrong color:
- Choose a reputable body shop.
- Get a written estimate that includes the color you want.
- Inspect the car carefully before you take it home.
By following these tips, you can help to ensure that your car is painted the right color the first time.
Conclusion
If your car has been painted the wrong color, it’s important to know that you have options. By following the steps outlined in this article, you can get the situation resolved and get your car back to the color you want.
