Bought a Car and Within Warranty Period Transmission Goes Out

Understand Your Warranty Coverage

The first step is to understand your warranty coverage. Most new cars come with a basic warranty that covers major components, including the transmission. The warranty period and coverage may vary depending on the manufacturer and model of your car.

Read your warranty carefully to determine what is covered and what is not. If the transmission failure is covered under your warranty, you can proceed with the following steps.

Contact the Dealership or Manufacturer

Once you have confirmed that the transmission failure is covered under your warranty, contact the dealership where you purchased the car or the manufacturer directly.

Inform them of the issue and provide them with your warranty information. They will guide you through the process of filing a claim.

Provide Proof of Ownership and Maintenance

To process your warranty claim, the dealership or manufacturer will require proof of ownership and maintenance.

• Proof of ownership: This can be your vehicle registration or title.
• Maintenance records: This includes receipts or invoices for any maintenance or repairs performed on your car, including oil changes, tire rotations, and other scheduled services.

Schedule an Inspection

Once you have provided the necessary documentation, the dealership or manufacturer will schedule an inspection of your car.

A certified mechanic will inspect the transmission and determine whether the failure is covered under warranty.

Repair or Replacement

If the inspection confirms that the transmission failure is covered under warranty, the dealership or manufacturer will repair or replace the transmission at no cost to you.

The repair or replacement process may take several days or weeks, depending on the severity of the damage and the availability of parts.

Additional Tips

• Keep all documentation related to your warranty claim, including receipts for repairs and correspondence with the dealership or manufacturer.
• If you have any concerns about the repair or replacement process, contact the dealership or manufacturer directly.
• Consider purchasing an extended warranty if you are concerned about potential transmission issues after the basic warranty expires.

Conclusion

Dealing with a transmission failure within the warranty period can be frustrating, but it is important to understand your rights and follow the proper steps to ensure a timely and satisfactory resolution. By contacting the dealership or manufacturer, providing proof of ownership and maintenance, and scheduling an inspection, you can have your transmission repaired or replaced under warranty.