Bought a New Car 40 Days Later Needs a Transmission
The Situation
I recently purchased a new car, and I am very happy with it. However, after only 40 days of ownership, the transmission failed. I am now facing a major repair bill, and I am not sure what to do.
My Rights
Under the Magnuson-Moss Warranty Act, I am entitled to a warranty that covers defects in materials and workmanship. This warranty is good for at least four years or 50,000 miles, whichever comes first.
In this case, the transmission failure is clearly a defect in materials or workmanship. Therefore, the manufacturer is responsible for repairing the transmission at no cost to me.
What to Do Next
If you are experiencing a problem with your new car, the first step is to contact the manufacturer. You can do this by phone, email, or in person.
When you contact the manufacturer, be sure to have the following information ready:
- Your name and contact information
- The make, model, and year of your car
- The mileage on your car
- A description of the problem you are experiencing
The manufacturer will then investigate your claim and determine if the problem is covered under warranty. If it is, the manufacturer will repair your car at no cost to you.
If the Manufacturer Denies Your Claim
If the manufacturer denies your claim, you can appeal the decision. You can do this by filing a complaint with the Better Business Bureau or the National Highway Traffic Safety Administration (NHTSA).
You can also file a lawsuit against the manufacturer. However, this is a costly and time-consuming process.
Conclusion
If you are experiencing a problem with your new car, it is important to know your rights. The Magnuson-Moss Warranty Act protects you from defects in materials and workmanship. If the manufacturer denies your claim, you can appeal the decision or file a lawsuit.
